Connect to a qualified interpreter by phone, video, ASL or AI in 300+ languages, so your team can care for every patient and customer in their own language.
Choose the right option for every conversation, and switch whenever you need to.
A live interpreter on the line in seconds, from any phone, the web or the mobile app.
Best for: Calls, scheduling, intake and follow-ups
Learn more
Bring an interpreter on screen when visual context and rapport matter.
Best for: Consultations and sensitive conversations
Learn more
Certified American Sign Language interpreters by video, for Deaf and hard-of-hearing patients.
Best for: Healthcare visits and accessibility
Learn more
Instant AI interpreting for routine exchanges, with a live interpreter one tap away.
Best for: Quick questions and routine updates
Learn moreNot sure which one fits? Compare all services
How practices like yours give their teams a professional interpreter in seconds.
Web platformFrom any browser, no install
Mobile & tablet appiOS and Android, on the goAny phone or landlineDial in, no internet neededAI interpreterSwitch to a live interpreter anytimeNo contracts to decode and no fees for minutes you don’t use.
Evaluate the service in your own workflow before you commit.
We sign a Business Associate Agreement with healthcare clients.
No subscriptions and no usage requirements.
Transparent, usage-based billing for what you use.
Qualifying pilot participants may receive reduced rates.
Usage by requestor, department and location in one dashboard.
Every interpreter is tested, trained and screened before taking a call, so your team can rely on accuracy and confidentiality.
Language proficiency testingAccuracy, fluency and terminology assessed
40-hour medical interpreter trainingTerminology, ethics and standards of practice
HIPAA trainedPatient privacy and secure communication
Background screenedBefore joining the interpreter networkNDA & code of conductConfidentiality and neutrality on every callCertified ASL interpretersRID, BEI or CDI certified, by videoFrom exam rooms to customer service lines.
Medical & clinicsPatient visits, telehealth
Pharmacy & DMERefills, deliveries, equipment
InsuranceMember support, benefits
Hospice & home healthFamilies and care teamsEducationParents and student services
TransportationRiders and logisticsRetail & customer serviceCalls and in-store help
UtilitiesBilling and service calls“This technology allows us to offer a unique service that most of our competitors cannot match.”
“We had an older Armenian patient. We were able to use the translation services with her and help her diagnose an illness that we are now treating successfully.”
“How easy it is to be used. Really, with the click of a button, you get an interpreter quick!”
Phone interpreting is an audio conversation with a live interpreter. Video remote interpreting adds an interpreter on screen, which helps when gestures, demonstrations or sign language are part of the conversation. Your team chooses what fits each interaction.
Across the clinics in our case studies, the median time to a live interpreter is 9 to 14 seconds. Connection times can vary by language, service type and time of day.
No. Our standard pay-as-you-go service has no monthly platform fees, no setup fees and no minimum usage. You pay only for the minutes you use.
Yes. Staff can call the interpreter access number and use their phone system’s conference features to bring the patient or customer into the call.
Yes. We sign a Business Associate Agreement (BAA) with healthcare clients. Every interpreter is HIPAA trained and bound by an NDA and code of conduct.
Eligible organizations can join a no-cost pilot. We review your workflows, languages and expected usage first, and there is no automatic ongoing commitment.
Selected organizations can evaluate on-demand interpreting through a structured pilot tailored to their workflow.
“Being able to connect with a real person in seconds has helped our clinic workflow tremendously.”Kat Muncher, Clinic Coordinator, Healing Bridge Clinic
Participation is subject to review and current pilot availability.
